TABLE OF CONTENTS

Special Notice: Self-Hosted Data & Local AI Processing

Because SynapseKeep is a self-hosted application designed for your private lab environment, it operates with a "Local-First" data philosophy:

• Note Content: Your personal notes, notebook structures, and imported documents are stored in your local instance of SQL Server 2025 and are not accessible by us.

• Local AI (Ollama): All AI-driven tasks—including text summarization, search prompt generation, and the creation of vector embeddings—are processed locally on your Ollama server.

• Private Search (SearXNG): Web research and data augmentation are handled through your self-hosted instance of SearXNG, ensuring your search queries remain private and are not tracked by third-party search engines.

• Identity Management: User authentication is managed through your local FusionAuth instance, keeping your credentials within your own infrastructure.

• Data Sovereignty: Unlike cloud-based AI research tools, we do not have access to, nor do we store, the contents of your knowledge base or the results of your AI-augmented research.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when expressing interest in our Services or participating in activities on the Website.

• Personal Information: We collect names, phone numbers, email addresses, mailing addresses, and billing addresses.

• Payment Data: Necessary data to process payments is stored by PayPal. Their privacy notice can be found here.

2. How Do We Use Your Information?

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, and compliance with legal obligations. This includes:

• Account Management: Facilitating account creation and the logon process.

• Feedback & Support: Requesting feedback and responding to user inquiries.

• Administrative Info: Sending information regarding new features or changes to our terms.

• Safety & Security: Efforts to keep our Website safe and secure, including fraud monitoring.

3. Will Your Information Be Shared?

We only share information with your consent, to comply with laws, to provide services, to protect your rights, or to fulfill business obligations.

• Legal Obligations: We may disclose information where legally required to comply with applicable law or governmental requests.

• Business Transfers: Information may be shared or transferred during negotiations of any merger or sale of company assets.

4. How Long Do We Keep Your Information?

We keep your personal information for as long as necessary to fulfill the purposes outlined in this notice, unless a longer period is required by law. No purpose in this notice will require us to keep your information for longer than two years.

5. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no electronic transmission over the internet can be guaranteed to be 100% secure.

6. Your Privacy Rights

Depending on your location (such as the EEA, UK, or California), you may have specific rights regarding access to and control over your personal information.

• Account Review: You may review, change, or terminate your account at any time.

• California Residents: You may request information regarding the categories of personal information we disclosed to third parties for direct marketing purposes.

7. Updates to This Notice

We may update this privacy notice from time to time. The updated version will be indicated by a revised date and will be effective as soon as it is accessible.

Contact Us

If you have questions or comments about this notice, you may contact us at:

Jackrabbit Technology Solutions, LLC

7416 E. Edgemont Ave
Scottsdale, AZ 85257
United States

Email: info@jackrabbittek.com